Section 1 – Introduction.
Our Digital Platforms may contain links to third party sites that are not owned or controlled by Ryze Company. Please be aware that we are not responsible for the practices of such other sites and you acknowledge the same. We encourage you to read the privacy statements of each and every website that you visit.
Section 2 – Information We Collect.
2.1 Information Provided by You. You can provide us information through various means using our Digital Platforms. We collect personal information, which identifies you as an individual. The information we collect may include the following: name, address, telephone number(s), email address(es), date of birth, credit, debit or other payment account number, social media account identification, commercial information (such as the products you have viewed or purchased), physical characteristics, health & medical information, user content, and inferenced drawn from any or all of the foregoing. Most of this information is collected directly from you when you visit our website, make a purchase, link your social media account, or sign up to receiving marketing communications.
2.2 Information We Automatically Collect from You. We collect certain information automatically as you use our Digital Platforms, including your Internet Protocol address, browser type, computer type, type of mobile device, mobile carrier, computer operating system, the site from where you navigated to our Digital Platforms, the time and date of using the Digital Platforms, whether you are a repeat visitor, how long you use the Digital Platforms and the pages that you view.
2.4 Pixel Tags. We may use "pixel tags," which are small graphic files that allow us to monitor the use of our websites. A pixel tag can collect information such as the IP address of the computer that downloaded the page on which the tag appears; the URL of the page on which the pixel tag appears; the time the page containing the pixel tag was viewed; the type of browser that fetched the pixel tag; and the identification number of any cookie on the computer previously placed by that server.
2.5 Physical Location. We may collect the physical location of your device by, for example, using satellite, cell phone tower, or WiFi signals. We may use your device’s physical location to provide you with location-based services and content.
2.6 Age Restriction. Our website and our products are not intended for or directed to children under the age of thirteen and we do not knowingly collect personal information from children under the age of thirteen on our website. If we become aware that a child under the age of thirteen has provided us with personal information, we will delete the information from our records.
Section 3 – How Ryze Company Uses Your Information.
3.1 To Provide Products, Services, and Information. As described above, we collect information from you so that we can provide products and services that you purchase or otherwise request using the Digital Platforms and information that you request from us. For example, we use your personal information to provide services and products to you, process payments, including credit card, debit card and bank account debit (ACH) transactions, contact you regarding promotions and other services, and other administrative information, and respond to your inquiries, comments, reviews, etc. We also may use your information to communicate to you, help you place an order, assist with product selection, past purchases, and in creating or maintaining your account.
3.2 Marketing Emails. We may use your information to send you marketing communications that we believe may be of interest to you. You can always opt-out of receiving marketing emails by using the opt-out feature provided with the email communications or by emailing us at the email listed in Section 1.
3.3 Our Business Purposes. We may use your information for our business purposes, such as data analysis, developing new products and services, enhancing, improving or modifying our Digital Platforms, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and determining what feature products our clients and users are most interested in. We do this to operate and improve our business.
3.5 Other Purposes. We may use non-personal information for other purposes, except when not permitted by applicable law. We may use analytics services, such as Google Analytics, on our website, our social media pages, or our mobile website to help us evaluate and analyze how visitors use our Digital Platform. For specific details on how Google collects and uses information on our website, social media pages, or mobile applications, please visit Google’s website.
Section 4 – How Your Information is Shared.
4.1 Our Third Party Service Providers. We may share your information with our third party service providers and agents who provide services such as website hosting, data analysis, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, text messaging, credit card or other payment processing, auditing and similar services. This information will be kept confidential by them.
4.2 Advertising and Third Party Advertisers. We may use third-party advertising companies to serve advertisements regarding goods and services that may be of interest to you when you access and use our Digital Platforms, based on your use of our Digital Platforms and other websites and online services on any of your devices, as well as on information received from third parties. We may share aggregate Digital Platforms usage information with third party advertisers and partners for the purpose of effectively targeting our online advertisements. You can opt out of these advertising processes visiting the Digital Advertising Alliance’s (DAA) consumer opt-out website or by googling Digital Advertising Alliance.
4.3 Legal Requests or Requirements and to Prevent Harm. We reserve the right to disclose your personal information and any other information collected by you as required by law or when that disclosure is necessary to protect our rights, the rights of a third-party, or to comply with a judicial proceeding or otherwise.
4.4 Sharing by You. If you post anything on our Digital Platforms, please note that any information you post or disclose through these services will become public information. Do not disclose your personal information. You may ask us to remove content or information that you have posted to the Digital Platforms by writing to the email address listed in Section 1. We cannot guarantee that a third-party has not taken, used, or reposted your content and we will remove your content from our Digital Platforms within forty-eight (48) hours of your request.
4.5 Sharing with Other Services. If you choose to connect our Digital Platform to your social media account(s), we may share your information with such platform. You may revoke your consent to such sharing by changing the thirdparty platform’s settings.
4.6 Transfer in the Event of Sale or Change of Control. We reserve the right to transfer your information to another person or entity in the event that a more than 50% of Ryze Company or its assets are sold.
4.7 Other Sharing of Non-Personally Identifiable Information. We may share non-personally identifiable information with third parties unless not permitted by applicable law.
Section 5 - Access to Your Information and Opt Out.
Subject to applicable law, you may have the right to request access to and receive details about the personal information we have collected and maintain about you, update and correct inaccuracies in your personal information, and have the personal information deleted, as appropriate. These rights may be limited in some circumstances by local law. We may take reasonable steps to verify your identity before granting access or making corrections.
You can opt-out of receiving marketing emails from Ryze Company by using the unsubscribe feature contained in the e-mails or by sending us an email to [email protected]. Please note that if your opt-out request is specific to the particular type of email communication you receive from us, you will not receive that specific type of email but may receive other types of emails.
If we send you marketing or advertising text messages, you can opt-out of receiving text messages from us by replying STOP or by sending us an email to [email protected].
We will try to comply with your request(s) as soon as reasonably practicable.
Section 6 - Security of Your Information.
We try our best to use industry standard security measures designed to protect your personally identifiable information. However, no data transmission or storage system is or can be made 100% secure and you acknowledge this. If you have reason to believe that the security of any account you might have with us has been compromised, please immediately notify us.
Unless you’re using an encrypted email, we strongly advise you not to communicate any confidential information in your emails to us.
Section 8 – Additional Information If You Live in California.
Under California privacy laws, including the California Consumer Privacy Act ("CCPA"), we are required to notify California residents about how we use their personal information.
Under the CCPA, "personal information" is any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household.
We collect the personal information in accordance with Section 2, above.
California residents have the right to opt-out of our sale of their personal information. by contacting us at via email at the email listed in Section 1. Please be prepared to provide proof of your residence in California.
We do not sell personal information about California residents under 16 years old without opt-in consent.
We are required to notify California residents, at or before the point of collection of their personal information, the categories of personal information collected and the purposes for which such information is used.
Verifiable Requests to Delete, and Requests to Know. Subject to certain exceptions, California residents have the right to make the following requests, up to twice every 12 months:
Submitting Requests. Requests to exercise the right of deletion, right to a copy, or the right to information may be submitted by contacting us at via email at the email address listed in Section 1.
- Right of Deletion: California residents have the right to request that we delete their personal information that we have collected about them, subject to certain exemptions.
- Right to Know & to Receive a Copy: California residents have the right to request a copy of the specific pieces of personal information that we have collected about them in the prior 12 months and to have this information sent to you via email.
- Right to Know & Right to Information: California residents have the right to request that we provide them certain information about how we have handled their personal information in the prior 12 months.
Right to Non-Discrimination. The CCPA prohibits discrimination against California residents for exercising their rights under the CCPA.
Financial Incentive. We may offer you various financial incentives such as discounts and special offers when you provide us with contact information and identifiers such as your name and email address. When you sign-up for our loyalty program, email list or other discounts and special offers, you opt-in to a financial incentive. You may withdraw from a financial incentive at any time by opting out from our email or closing your loyalty member account. Generally, we do not assign monetary or other value to personal information, however, California law requires that we assign such value in the context of financial incentives. In such context, the value of the personal information is related to the estimated cost of providing the relevant financial incentive(s) for which the information was collected.
Section 9 – Questions?